😑 Wrong Product was Shipped to me 🙋‍♂️Updated 4 months ago

If you receive a product that doesn't match your order, please photograph both the incorrect product(s) and the original packaging. Then, initiate your return through our website at Nexus Smoke within 10 days of receiving your order. It's important that you do not open or distribute the incorrect products, as they must be returned to us. Once we verify the issue, we will issue a gift card equivalent to the value of the items you should have received.

**Please be aware that if the incorrect items are opened or given away, we will be unable to proceed with a return or exchange.**