🤔 What Does My Tracking Code Status Mean 💭Updated 4 months ago

At Nexus Smoke, each order is assigned a tracking number once processing is complete.

Understanding Your Order Status:

• Pending Verification: Awaiting completion of ID verification or processing has not yet concluded.
• Ready for Packaging: The order has been processed and is now on its way to our packaging center.
• En Route: The order has departed from our facility and is with the carrier for delivery.
• Delivery in Progress: This usually means the carrier plans to deliver your package that day. For a precise estimated time of arrival, please refer to your tracking details.
• Delivered: The carrier has successfully delivered your order.

Delivery Issue/Return to Sender: This status indicates that the order was either not signed for or was flagged by the carrier, leading to its return to our packaging center. In such cases, please contact our support for more information.