😑 Wrong Address Submitted? 🙋♂️Updated 4 months ago
At Nexus Smoke, you have the opportunity to update the shipping address of your order while it's in the processing phase. However, once the order reaches the fulfillment stage, we're unable to make changes to the shipping details. It's important to ensure that any provided address matches the address on your verified identity.
In Case Your Order is returned back to Nexus...
- A package may be returned to us for various reasons, such as:
- An incorrect or incomplete address
- Being marked as "unclaimed" or “return to sender”
- Being undeliverable for any reason
When a returned package arrives back at our facility, our returns team will handle it and issue a refund for the subtotal of your order.
Read more here...