😕 Failed I.D. Verification? 🪪Updated 4 months ago

Nexus Smoke employs a combination of automated and manual processes for Age Checker and Identity Verification, as there are several factors that can lead to its failure.

If you suspect that your identity verification was incorrectly unsuccessful, please use our ID Verification Email Link to provide the necessary details for completing the verification.

For the ID verification process associated with your order, we require:

• A Valid U.S. ID: This can be a Driver's License, State ID, or U.S. Passport.
• A recent headshot or selfie that matches the photo on your ID.

It's important to ensure the photos you upload are clear and of good quality. We cannot accept blurry images, photocopies, or poorly taken photographs for verification purposes.