❌ Cancelation Policy 👾Updated a year ago
At Nexus Smoke, we prioritize prompt processing of your orders. As soon as your order is placed, we start preparing it for shipment. If you need to make any changes or cancel your order, please utilize the "Edit Order" or "Cancel Order" options available in your email confirmation. This can be done within 1 hour of placing your order. Beyond this 1 hour window, your order will have entered the processing stage, and we will no longer be able to accommodate any requests for edits or cancellations.